Watertown, South Dakota tow operator Dale Jones, 47, was killed at the scene on January 4, 2020 after a driver lost control of a car and struck him as he worked roadside, according to Dakota News Now. The incident underscored the long-standing risk of working the shoulder in winter weather.
Operator takeaway
Cold-weather shoulder calls compress reaction time for passing motorists who do not slow or move over. Use this archive entry the next time you brief your winter dispatch protocol.