Milwaukee tow operator Tony Evans of Always Towing was on his route when a Milwaukee transit bus and a reckless driver collided at the intersection of 35th Street and Capitol Drive, killing one person and injuring seven others; Evans rendered aid before EMS arrived, according to RedState. The story became one of the year's circulated reminders that operators arrive at trauma scenes before anyone else.
Operator takeaway
Tow operators are first responders without the title. Document the public-good story in your community and use it the next time a municipality questions your rotation list value.