ProPublica reported in 2024 that Connecticut lawmakers were moving toward a major overhaul of the state's towing laws following the 'On the Hook' series exposing practices that the reporting said drove low-income drivers toward losing their vehicles, including 15-day sale windows and routine undervaluation, according to ProPublica. The reporting set up the 2025 reform bill.
Operator takeaway
Watch the 'On the Hook' arc as the template. The reporting drove three years of reform; your state's investigative paper is the next state's reformer.